Emergency Utility Services

Emergency Utility Services

When Time Matters, Preparation Wins.

In a city that never stops moving, utility emergencies can’t wait. Reytec Construction Resources provides rapid, professional response for storm sewer, waterline, and water treatment plant repairs under long-standing service and maintenance contracts with public agencies across Texas.

Because our Emergency Utility Services team is already prequalified, equipped, and familiar with local systems, our crews can mobilize faster and deliver repairs more efficiently than a contractor brought in after the fact. This readiness—combined with self-performance and decades of experience—dramatically reduces response time and disruption for our municipal partners.

The Value of a Ready Partner

Reytec serves as the Emergency Utility Services contractor for the City of Houston and the City of Bellaire while also supporting Brazoria County, Fort Bend County, and other regional clients. These ongoing contracts allow us to stay in constant readiness mode—maintaining personnel, equipment, and materials dedicated to emergency response and planned repairs alike.

When a water main breaks or a storm system fails, we don’t start from scratch. Our field leaders already know the city’s infrastructure, safety requirements, and communication channels. We arrive on site with the right crew, the right equipment, and the right plan—often hours sooner than traditional mobilization models would allow.

That preparation is why municipalities trust Reytec to handle their most urgent infrastructure issues: we bring both speed and confidence to complex, high-risk environments.

Experience You Can Measure

Reytec’s emergency and on-call division has handled thousands of utility repair scenarios—large and small, straightforward and complex. We self-perform excavation, pipe repair, shoring, concrete, paving, and traffic control, allowing complete control of safety, quality, and schedule.

That experience translates into measurable gains for our clients. When the City of Houston called about a 66-inch water main rupture, the repair was expected to take five days. Reytec completed it in two, restoring service three days ahead of schedule. Similar stories play out every year across the region—proof that readiness and experience can shorten timelines without sacrificing quality.

Beyond Response: Preventing the Next Emergency

Reytec’s commitment extends beyond emergency repair. We partner with municipalities to identify and correct problems before they escalate. One example is our Fire Hydrant Maintenance Program with the City of Houston, a proactive effort to inspect, service, and replace hydrants before leaks or failures occur.

This approach helps cities extend the life of their systems and reduce long-term maintenance costs. By investing in prevention, our partners gain stability—and by keeping the same trusted crews on both proactive and reactive work, communication and accountability stay consistent.

Safety and Precision in the Field

Even under pressure, safety comes first. Reytec’s teams operate in active streets, industrial corridors, and sensitive water facilities where conditions can change by the minute. Each site is carefully evaluated for potential conflicts with gas, electric, fiber-optic, and communication lines, and we coordinate closely with inspectors and traffic management personnel before work begins.

Our safety culture is built on preparation and respect. Every crew member is empowered to speak up, and every project—no matter how urgent—follows strict protocols for excavation, confined space entry, and environmental protection. This disciplined approach is one reason agencies and inspectors repeatedly request Reytec for critical repairs.

Self-Performance = Speed, Control, and Confidence

Reytec’s strength lies in self-performance. We maintain a full fleet of equipment—vacuum trucks, excavators, pumps, trench boxes, and bypass systems—along with a highly trained workforce capable of handling pipe sizes from ⅝-inch to 120-inch diameter.

Because we perform every core function ourselves, there’s no downtime waiting for subcontractors to mobilize or rework to be approved. Our crews coordinate directly with engineers and inspectors, ensuring every step meets city standards and that systems are tested and restored before the site is reopened to the public.

The result is faster resolution, reduced disruption, and full accountability—qualities that define Reytec’s service model.

Trusted by Cities, Proven by Results

For more than 25 years, Reytec has been the partner cities turn to when reliability and performance matter most. Our emergency and on-call contracts give clients the assurance that experienced crews, proven procedures, and specialized equipment are always within reach.

From routine hydrant maintenance to large-diameter main repairs, our mission is simple: keep essential infrastructure operating safely, efficiently, and with minimal downtime.

Contact Reytec’s Emergency Utility Services Team
713-957-4003
Or reach George Gutierrez, Emergency Utility Services Lead, at 281-802-6055.

As the director of emergency utility repairs, my focus is unwavering: to swiftly mobilize and coordinate teams to restore essential services, ensuring minimal disruption and maximum resilience in times of crisis.

Todd F, Vice President of Alternative Delivery